Contact us
You can choose to contact us by topic or to use our general form.
Contact by Topic
Saudi Arabia
The Headquarter
Toll-Free: 8001240411
Tel: +966 11 400 0036 | +966 11 400 0032
Fax: +966 11 400 0059
Email: info@acedrarx.com
Warehouse
Logistics Central Warehouse in Riyadh, Saudi Arabia
Tel: +966 11 400 0036
Fax: +966 11 400 0059
Email: logistics@acedrarx.com
Careers
To apply for a job, email: human.resources@acedrarx.com
To know more about the work environment in AcedrA write us at LIFE@acedrarx.com
To apply for internship programs, please write us at internships@acedrarx.com
For General Enquiry, Tel: +966 11 400 0032
Business Development
For business opportunities, business.development@acedrarx.com
For licensing: licensing@acedrarx.com
For Early Access Programs: EAP@acedrarx.com
For customized services: services@acedrarx.com
For tenders & institutional sales: sales@acedrarx.com
For registered products: marketing@acedrarx.com
Media
For corporate presentations and reports: finance@acedrarx.com
For media purposes: media@acedrarx.com
To know more about the environment in AcedrA: LIFE@acedrarx.com
Quality
For General Quality Issues: quality@acedrarx.com
For Quality Issues related to Operations processes: operations@acedrarx.com
For Quality Issues related to one of our products (promoted or distributed): pharmacovigilance@acedrarx.com
Tunisia
Tunis Office, for North Africa region inquiries
Tel: +216 70 287 207
Fax: +216 70 287 207
Email: info.tunisia@acedrarx.com
Patient Safety
Suspecting or Experiencing an adverse event following the administration of one of our products (promoted or distributed) please call:
AcedrA Pharmacovigilance Hotline: 8001240411
or write an email to: pharmacovigilance@acedrarx.com
Regulatory Affairs
Regulatory Affairs Department
Tel: +966 11 400 0036 | Toll-Free: 8001240411
Fax: +966 11 400 0059
Payables & Procurment
For billing and invoicing: finance@acedrarx.com
For procurement: procurement@acedrarx.com
for product inquiries: business.support@acedrarx.com
For process inquiries: operations@acedrarx.com
For quality issues: quality@acedrarx.com
For General Inquiries, Tel: +966 11 400 0036
CSR
For AcedrA Corporate Social Responsibility news and updates: media@acedrarx.com
To participate in our CSR activities as a volunteer: LIFE@acedrarx.com
for General Enquiry, Tel: +966 11 400 0036
Compliance
United Arab Emirates
Dubai Office, for Services Providing inquiries:
Tel: +971 50 156 4483
Fax: +971 50 156 4483
Email: info.uae@acedrarx.com
Medical Professionals
For healthcare professionals
Tel: +966 11 400 0036 | 8001240411 (Toll-Free)
For medical affairs, email to: medical.affairs@acedrarx.com
For Early Access Programs (Named Patient Programs, Compassionate Use, Clinical Supply), email to: EAP@acedrarx.com
Product Inquiries
If you are a healthcare professional, email: medical.affairs@acedrarx.com
For public information, email: info@acedrarx.com
If you are a partner, customer, or supplier, email: business.support@acedrarx.com
For General Enquiry, AcedrA Medical Information Hotline: +966 55 490 8087
Investors
For Financial Information and Bank Relations: finance@acedrarx.com
For Corporate Investment opportunities: invest@acedrarx.com
For Business Opportunities: business.development@acedrarx.com
For General Enquiry, Tel: +966 11 400 0032
Governance
To leave a comment or suggestion, email: compliance@acedrarx.com
To get in touch with our governance bodies:
Board of Directors Secretary: BOD@acedrarx.com
Compliance Board Secretary: BOC@acedrarx.com
Scientific Advisory Board Secretary: BSA@acedrarx.com
To apply as a Board Member: invest@acedrarx.com
Continuous Emprovement
If you have suggestions, ideas, or complaints, please feel free to contact us
You are an employee (anonymously): LIFE@acedrarx.com
You are an external party: business.support@acedrarx.com