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Contact us

You can choose to contact us by topic or to use our general form.

Contact by Topic

Saudi Arabia

The Headquarter

Toll-Free:    8001240411

Tel:             +966 11 400 0036 | +966 11 400 0032

Fax:            +966 11 400 0059

Email: info@acedrarx.com

Warehouse

Logistics Central Warehouse in Riyadh, Saudi Arabia

Tel: +966 11 400 0036

Fax: +966 11 400 0059

Email: logistics@acedrarx.com

Careers

To apply for a job, email: human.resources@acedrarx.com

To know more about the work environment in AcedrA write us at LIFE@acedrarx.com

To apply for internship programs, please write us at internships@acedrarx.com

For General Enquiry, Tel: +966 11 400 0032

Business Development

For business opportunities, business.development@acedrarx.com

For licensing: licensing@acedrarx.com

For Early Access Programs: EAP@acedrarx.com

For customized services: services@acedrarx.com

For tenders & institutional sales: sales@acedrarx.com

For registered products: marketing@acedrarx.com

Media

For corporate presentations and reports: finance@acedrarx.com

For media purposes: media@acedrarx.com

To know more about the environment in AcedrA: LIFE@acedrarx.com

Quality

For General Quality Issues: quality@acedrarx.com

For Quality Issues related to Operations processes: operations@acedrarx.com

For Quality Issues related to one of our products (promoted or distributed): pharmacovigilance@acedrarx.com

Tunisia

Tunis Office, for North Africa region inquiries

Tel:     +216 70 287 207

Fax:    +216 70 287 207

Email: info.tunisia@acedrarx.com

Patient Safety

Suspecting or Experiencing an adverse event following the administration of one of our products (promoted or distributed) please call:

AcedrA Pharmacovigilance Hotline: 8001240411

or write an email to: pharmacovigilance@acedrarx.com

or click here to be directed to the patient safety section

Regulatory Affairs

Regulatory Affairs Department

Tel:     +966 11 400 0036 | Toll-Free: 8001240411

Fax:    +966 11 400 0059

Email: regulatory.affairs@acedrarx.com

Payables & Procurment

For billing and invoicing: finance@acedrarx.com

For procurement: procurement@acedrarx.com

for product inquiries: business.support@acedrarx.com

For process inquiries: operations@acedrarx.com

For quality issues: quality@acedrarx.com

For General Inquiries, Tel: +966 11 400 0036

CSR

For AcedrA Corporate Social Responsibility news and updates: media@acedrarx.com

To participate in our CSR activities as a volunteer: LIFE@acedrarx.com

for General Enquiry, Tel: +966 11 400 0036

Compliance

Tel: +966 11 400 0036

For Compliance issues or reporting: compliance@acedrarx.com

United Arab Emirates

Dubai Office, for Services Providing inquiries:

Tel:     +971 50 156 4483

Fax:    +971 50 156 4483

Email: info.uae@acedrarx.com

Medical Professionals

For healthcare professionals

Tel: +966 11 400 0036 | 8001240411 (Toll-Free)

For medical affairs, email to: medical.affairs@acedrarx.com

For Early Access Programs (Named Patient Programs, Compassionate Use, Clinical Supply), email to: EAP@acedrarx.com

Product Inquiries

If you are a healthcare professional, email: medical.affairs@acedrarx.com

For public information, email: info@acedrarx.com

If you are a partner, customer, or supplier, email: business.support@acedrarx.com

For General Enquiry, AcedrA Medical Information Hotline: +966 55 490 8087

Investors

For Financial Information and Bank Relations: finance@acedrarx.com

For Corporate Investment opportunities: invest@acedrarx.com

For Business Opportunities: business.development@acedrarx.com

For General Enquiry, Tel: +966 11 400 0032

Governance

To leave a comment or suggestion, email: compliance@acedrarx.com

To get in touch with our governance bodies:

Board of Directors Secretary: BOD@acedrarx.com

Compliance Board Secretary: BOC@acedrarx.com

Scientific Advisory Board Secretary: BSA@acedrarx.com

To apply as a Board Member: invest@acedrarx.com

Continuous Emprovement

If you have suggestions, ideas, or complaints, please feel free to contact us

You are an employee (anonymously): LIFE@acedrarx.com

You are an external party: business.support@acedrarx.com

General Form

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