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Social media sites enable us to interact and communicate with our customers in a way that traditional websites cannot. We use social media as part of our commitment to transparency and to provide information to our customers and stakeholders. We have a presence on several social media platforms that you can use to keep up to date with AcedrA news and activities. These accounts are subject to our community guidelines, which can be reviewed below.

We encourage you to interact by following us and discussing relevant topics. However, AcedrA expects that followers will be respectful of others. Please read through these simple rules, and check back from time to time because they may change:

  1. Due to the unique legal requirements in which we operate, we cannot offer medical advice or otherwise engage in a promotion or discussion about specific products or treatment options — distributed by us or by other companies — on our social properties. Your physician remains your best source of information about medicines and treatments, authorized in your country of residence.

  2. The following content is not acceptable and can be subject to deletion or block users who violate these terms:

    • Content that includes profanity, defamatory, libelous, and offensive or demeaning language (including images, videos, and links)

    • Content that is misleading, fraudulent, or deceptive

    • Disparaging or threatening comments about others

    • Content about specific products or treatment options

    • Posts that are excessively repetitive and/or disruptive to the community or are SPAM-like in nature

    • Posts containing proprietary, confidential, sensitive, or non-public information about, or related to, AcedrA or any other person or company, are not acceptable. Similarly, posts related to current or future projects in which AcedrA is involved are not acceptable

    • Posts that contain links, including those to videos, not owned by AcedrA

    • Posts sharing personal information about you and any connection to AcedrA

    • Posts selling or soliciting consultation, services, or products from an individual or a third party

  3. Please keep in mind that AcedrA does not verify, represent or endorse any opinions or information expressed by third-party organizations or individuals posting content to the AcedrA social properties and that any content posted by anyone other than AcedrA is the responsibility of the submitter and not AcedrA.

  4. Any comments made by users, including current or former AcedrA employees, reflect their individual thoughts and positions. These are not endorsed by AcedrA or a representative of AcedrA as a company.

  5. AcedrA social properties are not places to report any medical adverse events or reactions or product complaints. If you believe that you have experienced any medical-adverse events or reactions from a product distributed by AcedrA, please consult your physician or pharmacist immediately. If you believe you have experienced an adverse event when using a product distributed by AcedrA, please contact AcedrA Pharmacovigilance Department (Click Here) or send an email to Should you accidentally include an adverse event report in your post, AcedrA may need to contact you to find out more information. This is due to regulatory requirements concerning safety reporting.

  6. We do not aim to store your social media profile's unique ID, email, or other personal details. However, in case of an adverse event or product issue, we would need to store information about you, such as your name or location. This information is required to be submitted to the AcedrA Pharmacovigilance Department and/or regulatory authorities.

Medical and health topics may be discussed on AcedrA social properties but should not be construed as medical advice. We may occasionally share links to third-party sites when we think you will find the information helpful. However, please note that this does not in any way constitute an official endorsement of the individual, site, or company. We are not responsible for the terms and conditions, privacy policy, or content of any website accessed through links or references in our social properties.

Please note that we may unfollow a user who dramatically changes their mission and objectives, or whom we feel violates our community guidelines. We want all of AcedrA fans and followers to feel free to share. However, because our social media profiles are public and anyone can engage with us, we cannot be responsible for views expressed other than our own. Please read at your own risk and know that, while we are listening, we cannot certify or validate the accuracy of statements made by the AcedrA fan and social community, and opinions expressed by outside users on our social media properties are not representative of the opinions of AcedrA. We reserve the right to remove any of our social media platforms and their content at any time. Please check often for updates, as we reserve the right, at our sole discretion, to modify these community guidelines at any time. Your use of our social media properties indicates your acceptance of any revisions to these terms. Also, while these rules cover most common situations, they cannot anticipate everything. Consequently, AcedrA may take any actions it deems appropriate to ensure a particular site is not disrupted or abused in any way.

In addition to the privacy policy and terms of use of the third-party social media platform, your use of our social properties is governed by AcedrA’s Terms of Use and Privacy & Cookies Policy

Riyadh, Saudi Arabia

Community Guidelines

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