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Privacy & Cookies Policy

AcedrA Pharmaceutical Company (“AcedrA”), respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy will tell you about how we look after your personal data when you visit our websites and tell you about your privacy rights and how the law protects you. This Privacy Policy aims to give you information on how AcedrA collects and processes your personal data through your use of its website and application, including any data you may provide through these sites when you sign up for our newsletters.

This website is not intended for children and we do not knowingly collect data relating to children unless we have agreed on this with you.

It is important that you read this Privacy & Cookies Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy & Cookies Policy supplements the other notices and is not intended to override them. Other Privacy & Data Protection procedures can be found in our Pharmacovigilance Data Protection Section.

Privacy Policy

Privacy & Data Protection

AcedrA Pharmaceutical Company LLC ("AcedrA") is aware of the importance of your privacy and personal data; therefore, we commit to keeping all critical information and data of all Users safe, secure, and confidential.


The privacy policy and procedures of AcedrA is governed by the Personal data protection law (Royal Decree No. (M/19) dated 1443/2/9 AH), the Main Principles of Personal Information Protection, and the Main Principles and General Rules for Sharing Data issued by the Saudi Data and Artificial Intelligence Authority (SDAIA) and National Data Management Office (NDMO).


The Personal Data Protection Law and its executive regulations set the legal basis for the protection of your rights regarding the processing of personal data by all entities in the Kingdom, as well as all entities outside the Kingdom that process personal data related to individuals residing in the Kingdom using any means, including online personal data processing.


The fundamental principles of our data protection policy include:        

  • Accountability by the head of the entity (or his designee) for the Data Controller's privacy policies and procedures.

  • Transparency through Privacy Notice indicating the purposes for which personal data is collected.

  • Choice and Consent are obtained through implicit or explicit approval regarding the collection, use, and disclosure of personal data before collection.

  • Limiting Data Collection to minimum data that enables fulfillment of purposes.

  • Use, Retention, and Destruction strictly for the purpose, retained as long as necessary to achieve intended purposes or as required by laws and regulations, and destroyed safely, preventing leakage, loss, theft, misuse, or unauthorized access.

  • Access to data by which any Data Subject can review, update and correct their personal data.

  • Data Disclosure Limitation approved by Data Subject restricts third parties to the purposes provided in Privacy Notice. 

  • Data security by protecting personal data from leakage, damage, loss, theft, misuse, modification, or unauthorized access; according to the controls issued by the National Cybersecurity Authority and other relevant authorities.

  • Data quality after verification of its accuracy, completeness and timeliness.

  • Monitoring and Compliance with Data Controller's privacy policies and procedures, and any privacy-related inquiries, complaints, and disputes.


The National Data Management and Personal Data Protection Standards cover 15 Data Management and Personal Data Protection domains. The Standards apply to all data regardless of form or type, including paper records, emails, data stored in electronic form, voice recordings, videos, maps, photos, scripts, handwritten documents, or other recorded data. The application of the provisions of the Personal Data Protection Law and its executive regulations is without prejudice to the competencies and tasks of the National Cyber Security Authority as a competent security authority for cybersecurity and its affairs in the Kingdom.

Agreement on the privacy and data protection

As a User of AcedrA website and its application, you accept the privacy and data protection policies and regulations applied in the Kingdom of Saudi Arabia; that control the Platform and its application. This agreement becomes effective immediately upon first using or accessing the Platform. If you disagree with this policy, you should not use any of AcedrA website and application services.

Users Data Collection

The purpose of collecting personal data is directly related to the purposes of AcedrA services and shall not conflict with any prescribed provision. The methods and means of collecting personal information be appropriate to the owner's circumstances, direct, transparent and secure, and free from deception, misinformation, or extortion. If it turns out that the personal data collected is no longer necessary to achieve the purpose of its collection, AcedrA will stop hoarding it and destroy the previously collected data immediately.


AcedrA will ensure fulfillment of the following criteria before collecting your personal data:

  1. The justification for collecting your personal data.

  2. The purpose of collecting your personal data, whether all or part of its collection, is mandatory or optional, with further information about processing the data which is not contrary to the purpose of its collection or otherwise provided by the Law.

  3. The identity and reference address of the collector of personal data where appropriate, unless it is for security purposes.

  4. The entity or entities to which the personal data will be disclosed, described, and whether the personal data will be transferred, disclosed, or processed outside the Kingdom.

  5. Possible effects and risks of non-compliance with the personal data collection procedure.

  6. Your privacy and data protection rights as stipulated in the Law.

  7. Other elements as determined by the regulations depend on the nature of the activity exercised by this entity.


In case personal data is collected from the non-owners, the following conditions will be met: 

  1. If the owner of personal data agrees to do so, by the provisions of the Law.

  2. If personal data is publicly available or collected from a publicly available source.

  3. If the entity is a public entity, and the collection of personal data is not directly owned or processed for a purpose other than the one for which it was collected, is required for security purposes or to implement another system, or to meet judicial requirements in accordance with the provisions specified by the regulations.

  4. If compliance with this prohibition may harm the owner of personal data or affect his vital interests, by the provisions specified by the regulations.

  5. If the collection or processing of personal data is necessary to protect the health or public safety or the life or health of a particular individual or individuals. 

  6. If the personal data will not be recorded or stored in a format that makes it possible to identify and identify its owner directly or indirectly. 


What data do we collect  

When you visit AcedrA website and application, our servers automatically gather your IP address and collect information about the user's browser and search engine, geolocation, and the URL's date and time. AcedrA retrieves your personal data. The personal data, whatever its source or form, would expressly identify the individual or make it possible to place it directly or indirectly, and includes name, personal identification number, addresses, contact numbers, license numbers, records, personal property, bank account, and credit card numbers, fixed or moving images of the individual, and other data of a personal nature. 

It includes any process performed on personal data by any means, whether manual or automated, including collection, recording, preservation, indexing, arrangement, coordination, storage, modification, updating, integration, retrieval, use, disclosure, transmission, publication, data sharing or interconnection, blocking, scanning, and destruction.

Cookies are files saved on your phone, tablet, or computer when visiting

Why we need your data 

Using the IP address helps us solve any technical problems arising on our servers, including statistics about the utilization of the Platform (such as the number of visitors, the language of the computer used, etc.). Identifying users' geolocation will benefit from the availability of specific services on its platform and application. We use cookies to collect and store information about how you use the website and application. The cookies enhance your use of the platform and better understand your need.

How we process and store personal data Your personal data will not be processed without taking sufficient steps to verify its accuracy, completeness, novelty, and relevance to the purpose for which the provisions of the regulations collected it. AcedrA applies the highest security standards to protect data and information. The sensitive data and any data that should be kept confidential under legal requirements are encrypted and subject to additional controls and procedures. Sensitive data includes an individual’s ethnic or tribal origin, religious, intellectual, or political belief, or indicates membership in civil associations or institutions, as well as criminal and security data, biometric data that identifies genetic data, insurance data, health data, location data, credit data and data indicating that the individual’s parents are anonymous or one of them. Our technical staff is only permitted to handle this information to provide such services of AcedrA platform that are consistent with your needs. We never let any party other than the technical team of the AcedrA platform know your IP address. Your information may be made available to government officials in the exceptional circumstances that this need should arise; however, it will never be made available to the public without your prior consent. Further, this information will not be circulated, exchanged, or sold to any third party without your prior consent.

Your personal data will be disclosed only in the following circumstances:

  1. If you agree to disclose it in accordance with the provisions of the Law.

  2. If your personal data has been collected from a publicly available source.

  3. If the entity requesting the disclosure is a public entity, for security purposes, to implement another system, or to meet judicial requirements per the provisions specified by the regulations.

  4. If disclosure is necessary to protect the public health or safety, the life of a particular individual or individuals, or their health. 

  5. If the disclosure will be limited to its subsequent processing in a manner that does not lead to the identification of the owner of the personal data or any other individual specifically. 


AcedrA shall not disclose your personal data whenever the disclosure is characterized by any of the following:

  1. It represents a threat to security, harms the reputation of the Kingdom, or conflicts with its interests

  2. It affects the Kingdom’s relations with other countries

  3. It prevents the disclosure of a crime or infringes on the rights of an accused to a fair trial, or affects the integrity of existing criminal proceedings.

  4. It endangers the safety of an individual or individuals

  5. It entails a violation of the privacy of an individual other than the owner of personal data as determined by the regulations

  6. It is contrary to an incomplete or incapable interest

  7. It violates established professional obligations

  8. It involves a breach of an obligation, proceeding or court ruling

  9. It discloses a confidential source of information that the public interest should not disclose.


AcedrA will destroy your personal data as soon as the purpose of collecting it has expired. However, it may retain such data after the purpose of collecting it has expired if everything that leads to the owner's specific knowledge has been removed per the controls specified by the regulations.


AcedrA will destroy your personal data as soon as the purpose of collecting it has expired. However, it may retain such data after the purpose of collecting it has expired if everything that leads to the owner's specific knowledge has been removed per the controls specified by the regulations.

This platform shall retain personal data even after the purpose of collecting it has expired in the following cases only:

•    If there is a systemic justification that must be retained for a specified period, in which case it shall be destroyed after the end of this period or the expiry of the purpose of its collection, whichever is longer.

•    If the personal data is closely related to a case before a judicial body and its retention is required for this purpose, in which case it is destroyed after the completion of the judicial proceedings of the case.

Cookies Policy

Introduction and scope
AcedrA Pharmaceutical Company LLC ("AcedrA"), is responsible for the collection and processing of your data as they relate to cookies used on this website.

This policy will explain how this website is using cookies in order to provide clear and relevant information to users on what choices the user has in terms of controlling what happens when he/she accesses our website. The policy uses the term ‘cookies’ to refer to cookies and similar technologies covered by the law (such as, for example, Local Shared Objects – commonly referred to as “flash cookies”, web beacons or bugs, including transparent clear gifs).


The gathered information concerns data that could allow the identification of web users/visitors by associating and processing them with other data kept by third parties (such as, for example, the IP address, domain, and registration numbers of the computers used by people connecting to the website). These data are used and processed only for statistical purposes.

This document is an integral and substantial part of the Privacy & Cookies Policy and the information notice contained in it complies with the provisions set out by the Personal data protection law (Royal Decree No. (M/19) dated 1443/2/9 AH), the Main Principles of Personal Information Protection, and the Main Principles and General Rules for Sharing Data issued by the Saudi Data and Artificial Intelligence Authority (SDAIA) and National Data Management Office (NDMO) and any other related national and regional data protection and data privacy laws and regulations including any relevant opinions and guidelines issued by local data protection authorities. We recommend, therefore, that you also read our Privacy Policy to know more about AcedrA's general commitment to data protection.

What is a Cookie?
A cookie is a small file, typically consisting of letters and numbers, downloaded onto a device when the user accesses the website. Cookies are then sent back to originating website on each subsequent visit. Cookies are useful because they improve the website’s functionality and overall performance and provide the users with a more personalized experience. They also give insights on the use of our website by our visitors and help us to understand how visitors are using our website and the services provided therein.

The use of cookies and similar technologies has for some time been commonplace and cookies in particular are important in the provision of many online services. Using such technologies is not, therefore, prohibited by the law but they do require that people are well informed in advance about the use of cookies installed on a website and are given the choice to directly accept all of them or if they wish so, to customize their cookies preferences.

Cookies used in

​We use cookies to ensure you have the best experience while browsing our website. The types of cookies we use enable the site to work as expected and provide us with information on how you are using the website to help us make improvements. We also use cookies to customize your experience.

  • Essential Cookies: These cookies enable core functionality such as security, verification of identity, and network management. These cookies can’t be disabled.

  • Marketing Cookies: These cookies are used to track advertising effectiveness to provide more relevant services and deliver better ads to suit your interests.

  • Enable Functional Cookies: These cookies collect data to remember choices users make to improve and give a more personalized experience. 

  • Enable Analytics Cookies: These cookies help us to understand how visitors interact with our website, discover errors and provide better overall analytics.

Third-party services

This Statement does not address, and AcedrA is not responsible for the terms of use, information, or privacy practices of any third parties, including any third party operating any website or service to which our AcedrA website links. The inclusion of a link on the AcedrA website does not imply our or our affiliates’ endorsement of the linked website or service.


The duration of cookies depends on their category as explained above. Essential cookies are stored on your device for a pre-defined amount of time. They are activated each time you visit the web server which generated the respective cookie. Functional cookies allow website operators to link the actions of a user during a browser session. They are generated when you access the website browser and are deleted when you close the browser. The duration of third-party cookies depends on policies set out by such parties. In the case of Google, please see their privacy policy linked below.

How to accept, control and delete our cookies
Some cookies are strictly necessary for the correct functioning of this website and do not require the user’s consent, such as those ensuring that the content of the page loads quickly and effectively by distributing the workload across numerous computers or else those providing security.

Other cookies are still reasonably necessary or important, but they are not strictly essential and, therefore, require the user’s consent. For these cookies (i.e. performance and functionality, advertising/targeting), we request your consent (by the “accept all cookies” button in our cookie banner or through our Cookie settings or your browser cookie settings) before placing them on your device.

If you do not wish to give consent or wish to withdraw your consent to any non-essential cookies at any time, you will need to modify your preferences in the Cookies settings or delete, and block or disable cookies via your browser settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. Otherwise, you should use the ‘help’ option in your internet browser for more details or you can click on one of the links below to go directly to the user manual for your browser:


Please note that disabling or blocking some or all of the categories of cookies will affect the functionality of the website and may impact your access and experience with our website and the services we are able to offer.

Any of your cookies’ preferences are limited to this website only and not to other third-party-owned websites or any other web pages, which may be hyperlinked to this website. For more information on cookies used by those websites, please refer to the specific privacy notice or cookie policy of those websites.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.


Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser.

However, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more details on how Google processes your data, please visit Google’s Privacy Policy.


To opt out of being tracked by Google Analytics across all websites visit (compatible with Chrome, Internet Explorer 8–11, Safari, Firefox, and Opera).

​Social Media Cookies

These cookies are set by a range of social media services that we may have added to the site to enable you to share our content with your friends and social or professional networks. Applied to our website cookies from Facebook, Twitter, and LinkedIn.


They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.


Circulation and storage of data
Data concerning website users will not be stored for a longer period than the above mentioned for each cookie type except for any need of checking computer crimes damaging the website in compliance with applicable laws. No information coming from the web service will ever be either communicated or disseminated to unspecified recipients.

Cookies policy updating

The cookies policy of our website may be updated periodically, so it is recommended to consult this document each time you access the site, in order to be properly informed about any updates to our use of cookies.
More information on cookies



Any changes to this policy will be posted on this site so you are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it.

In all cases of change, a new consent notice will be visible when you visit our website or application.

For more information on cookies installed through this website, you can contact our legal department within AcedrA Headquarters in Saudi Arabia at


You can also visit

which contains general information about cookies and comprehensive information on how to modify the cookie settings on a wide variety of browsers and how to delete cookies from your computer.

Policy Updating

AcedrA reserves the right to amend this Privacy Policy from time to time to reflect technological advancements, legal and regulatory changes, and AcedrA’s business practices, subject to applicable laws. If AcedrA changes its privacy & cookies practices, an updated version of this Privacy & Cookies Policy will reflect those changes by posting any revisions on with the respective update of the effective date listed at the bottom of this Privacy & Cookies Policy. We, therefore, encourage you to periodically visit this page to stay informed of how we are using your personal data.

Contact Information

If you have any questions in relation to this Privacy & Cookies Policy, or you want to obtain more information about AcedrA’s privacy practices, please contact our Legal Department by email at

Last Update 15-01-2023

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